Online stores produce a steady stream of repeat work: order questions, supplier emails, product descriptions. The people doing that work are often the ones who build the helpers — and the ones who need them shared across shifts.
Common workflows
Order question replies
Looks up the order a customer is asking about and drafts a reply with the tracking details.
TriggerA "where is my order?" ticket
ReadsThe order and its tracking
Your logicWork out the real status
PreparesA reply with the details
A personThe agent checks and sends
Cresec handles the plumbingSign-in as each personTheir own accessDrafts firstA record of every action
Apps it uses: Store platform (like Shopify), Support desk or email
Why it's hard to share today: Agents on different shifts need it, and nobody should share the store admin login.
Supplier follow-ups
Finds late purchase orders and drafts a follow-up to each supplier.
Apps it uses: Inventory or order system, Email
Why it's hard to share today: Supplier emails should come from the buyer who owns the relationship.
Product description drafts
Writes first drafts of product descriptions from a spec sheet, saved for review before anything is published.
Apps it uses: Store platform, Documents
Why it's hard to share today: Changes to live listings should need a person to approve them.
You bring the logic. Cresec does the rest.
Your name on it. You're recorded as the builder of every version, and you can see how far it spreads.
Everyone is themselves. People sign in with their company account and connect their own apps once.
No passwords in the tool. Nothing to leak, nothing to change when someone leaves.
Drafts first. New users can read and prepare drafts; sending is allowed per person, per tool.
A record of every action. Who did what, with which version of the tool, checkable by you at any time.
Common questions
Can an AI tool change our store without anyone approving it?
Not with Cresec. New users start with drafts only. Permission to publish or send is given per person and per tool.
Can agents on different shifts share one tool?
Yes, without sharing the store login. Each agent signs in as themselves.
Can the tool change prices or listings?
Not unless someone allows it for a specific person. By default it prepares changes for a person to approve.